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Most frequent questions and answers
We are a Company based business, our data centre is in German, and the employees are working remotely from various locations in EGYPT.
Check out our customer service in the home site, we also recommend going through our video to know all steps to render
We’ll answer straight away during business hours, or first thing the following morning.
We need all the files that are used in the scene: textures, proxies, xrefs, lights, GI etc. However, you don’t need worry about any of that because our plugin will collect all the data from your scene
You can pay using vodafone cash – Al Ahly phone cash – transfer to Bank Masr . If none of those are possible for you, we can accept bank Western Union payments as an alternative payment method.